Dear Members,

At Palladium Travel Club, we are constantly striving to innovate and optimize our services, always aiming to provide you with the best experience. As part of this commitment, we want to inform you about an important update in our billing system.


Change In the Name of Billing: The charges for your membership on your bank statements may now appear under two names: Setivel S.A. o Viajes Atalaya S.A. Both names are valid and correspond to our service.

Important: To avoid any inconvenience, we request you not to report these charges as unrecognized or dispute these transactions to your financial institutions.


We maintain the highest standard in the security of our transactions. We use advanced encryption technology to protect your personal and financial data.


Billing: The payment link will be sent from the email address and our communications regarding administration could be as well sent from the domain


We appreciate your understanding and support during this improvement process. We are committed to providing you with exceptional service and maintaining quality in all our operations.

We also want to help you identify fake PTC emails

Email is one of the most used tools nowadays and can be used by cybercriminals. So we share with you these important points so you can identify the official emails sent by Palladium Travel Club, avoiding being a victim of fraud.

Check the domain of the email

We will only contact you through emails with domain:

Otherwise, the email is fake.

Check the files

PTC will never provide software, audio or video files, among others for download.

They convey a false sense of urgency

Through this type of communications, possibly, they require urgently request you to accept the offer and payments linked to this transaction.

Official newsletters

All our official newsletters to partners are sent through the official account

In addition, if you still have doubts about the legitimacy of the email, please contact us via email at:

We share with you the official accounts to make your reservations in the different languages:






Palladium Travel Club,

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