January 15th, 2021

Dear Valued Member of our Palladium Travel Club Family,

HAPPY NEW YEAR and thank you for your ongoing support!

PALLADIUM HOTEL GROUP® continues to take proactive steps to ensure the satisfaction of our guests and members.  We are pleased to be able to provide support in accordance with changing travel restrictions. Please take some time to read these important updates.

Also, we will appreciate you share this message with your Family members.

On January 12, 2021, the Centers for Disease Control and Prevention (CDC) expanded the requirement for a negative COVID-19 test to all air passengers entering the United States. This requirement will go into effect on January 26, 2021. As you may be aware, a similar requirement is already in place for travelers returning to the U.K., Canada, Brazil, Argentina, Chile, and Colombia.



Palladium Hotel Group® is proud to extend our Stay Safe Plus FREE Health Insurance™  and our White Book Health & Safety Protocols™.

To continue supporting the travelers and of course our Members during these trying times, we are pleased to announce the inclusion of COVID-19 antigen testing on-property at no cost (until April 4th, 2021) to guests traveling to the U.S., as accepted per CDC U.S. travel regulations on January 26, 2021 .

On-site property testing will be administered by certified labs and hospitals in partnership with our in-house Doctors committed to provide a first-rate health care service for travelers staying at any of our destinations in Mexico, Jamaica, Dominican Republic.

Test results will be received the same day in written format as required by the CDC. Guests should contact the Front Desk at each resort upon arrival to schedule testing, which is required to be done 3 days prior to the date of departure.

Please know that we will have both tests available on property, whether is the antigen test, or the PCR test for guests traveling to countries that do not accept the antigen test and require PCR testing.  Our Front Desk Team will help you coordinate facilitate testing provided by third-party providers, whether it is on-property or off-property.


Costs are as detailed below:

Average Cost per Person in USD + Taxes Average Cost per Person in USD + Taxes
Costa Mujeres FREE UNTIL APRIL 04, 2021  $        150.00
Riviera Maya FREE UNTIL APRIL 04, 2021  $        150.00
Puerto Vallarta FREE UNTIL APRIL 04, 2021  $        250.00
Punta Cana FREE UNTIL APRIL 04, 2021  $        140.00
Cap Cana FREE UNTIL APRIL 04, 2021  $        140.00
Montego Bay FREE UNTIL APRIL 04, 2021  $        232.00  $        350.00


If a guest receives a positive test while on property that prevents departure, we are going to honor a Special Rate of 75 USD per person per night if this is the Doctor recommendation and the Stay Safe Plus FREE Health Insurance™ will enter into effect.  Please remember that the coverage by Stay Safe Plus Free Heald Insurance™ includes up to 10 days of Stay including the guest or member, who will be isolated; plus up to 3 (three) travel companions sharing the same room. For more details of the coverage you can click on the following link http://www.palladiumtravelclub.com/en/medical-insurance



Based on the CDC statement, all air passengers entering the U.S. will be required to present documentation of a negative COVID-19 viral test (called a Qualifying Test) conducted within the 3 days before their flight to the U.S. departs.

  • Documentation should be for a viral test (NAAT or antigen) as approved or authorized by the relevant national authority.
  • Test results must state: Negative, SARS-CoV2 RNA Not Detected, SARS-CoV-2 Antigen Not Detected, or COVID-19 Not Detected.Invalid will not be accepted.
  • Documentation may be paper or electronic copy and must include the name and contact information for the laboratory or healthcare personnel who performed the test.
  • Test results may be required to be shown again upon landing.

Alternatively, passengers may provide documentation of having recovered from COVID-19 with documentation of test results conducted during the 3 months preceding the flight’s departure from a foreign country.

  • Test results must state: Positive, SARS-CoV2 RNA Detected, SARS-CoV-2 Antigen Detected, or COVID-19 Detected. Invalid will not be accepted.
  • Additionally, a letter from a licensed health professional stating that the passenger has been cleared for travel (called Documentation of Recovery) is required.

Finally, all airline passengers will be required to present a simple CDC attestation form to the airline for collection prior to boarding. The CDC attestation form can be found here for reference.

Please refer to the FAQs on the CDC website for further information, which can be found here.



At Palladium Hotel Group® we are making every single effort to redefine the travel experience. This industry-leading initiative has only one goal in mind: to make sure our guests enjoy every second of their vacation. We are taking this initiative for non-profitable purposes, but to make it easier for Guests to take the COVID19 viral tests in the comfort of our hotels’ facilities, although Guests will always have the option on visiting any local clinic to take the test on his/her own.

This is a third-party service provided by certified local labs/hospitals in partnership with the in-house Doctors and must be considered as an agreement between the patient (Guest) and the provider.

It is important to emphasize that most aspects of this service are beyond Palladium’s control, as we depend on qualified third-party providers, who are also depending on several variants while they comply with many requirements, such as local government regulations, certifications, customs, global supply-demand, etc.

Palladium Hotel Group® does not accept any responsibility or liability for the malpractice related to the use of this service and does not recognize it as part of the services offer by our hotel(s), but as an external service provided by a third-party.   The use of this service is at the sole discretion of the Guests.


From Guest to Family.

Palladium Travel Club Team.

Leave a Reply

Your email address will not be published.
Required fields are marked *

You may use these tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>