First of all, we hope that you and your family are doing well and in good health. As is known, the crisis derived from the COVID-19 pandemic has had a significant impact on the tourism industry globally.
In this context, Palladium Travel Club is writing to you to inform you that our event * 6th Annual Members Party * scheduled in Punta Cana for October 2020, will be postponed until further notice. We also inform you that our hotels in Punta Cana will be open until November 19 as a tentative re-opening date. We are convinced that it is the best decision to ensure the enjoyment of one of the best events of the year, for each of you.
We want to thank you for continuing to trust us, while we make these important changes that will allow us to continue offering you a high-quality service. That is why we have prepared the following options to change your reservation to today confirmed for the Members party:
- Modification of reservations for the following year at the same hotel or different destination, we will honor the same rate as long as it is on the same travel dates and within the period from August 14 to December 23.
- Any change of reservation to other destinations on the same dates will be respected the same rate as long as it is for the same or similar category of room reserved. In the event that the new destination is cheaper, a re-quotation of your stay will be made, always respecting the lowest rate.
- Each case of relocation to new destinations will have to check availability with our Reservations / Call Center area.
- If you wish, we can also honor your reservation and rate for the next member party in 2021. (Still to be defined)
For more information and to change your reservation, please contact our Reservations /Call Center Team.
Palladium Travel Club Family