Update: New Call Center numbers


May 22, 2024 / 0 Comments

As part of our commitment to offering you the best service and attention, we are thrilled to introduce our new contact numbers for the Call Center. These updated lines will allow you to reach us more efficiently, ensuring a smoother experience when making reservations at our magical destinations. We’re dedicated to enhancing your experience, and...

Closure of Grand Palladium Bavaro for Reform


April 18, 2024 / 0 Comments

PTC Family, We are pleased to share with you some exciting updates regarding Grand Palladium Bávaro Resort & Spa. As part of Palladium Hotel Group’s unwavering commitment to excellence, it will begin a comprehensive renovation project from April 1, 2025 through December 15, 2025. During this period, the hotel will undergo extensive renovations, which will...
Dear Members, We are excited to share a special announcement regarding upcoming refurbishment works at our resort in Riviera Maya. Starting from July 2024 until the end of October 2024, the Grand Palladium White Sand Resort & Spar will be enhancing its lake area. As a result, villa 54, 56, and cabanas (Villa 55) at...