Grand Palladium White Sand Resort & Spa announces temporary closure of rooms due to refurbishment works

January 31, 2024 / 0 Comments

Dear Members, We are excited to share a special announcement regarding upcoming refurbishment works at our resort in Riviera Maya. Starting from July 2024 until the end of October 2024, the Grand Palladium White Sand Resort & Spar will be enhancing its lake area. As a result, villa 54, 56, and cabanas (Villa 55) at...

What's New

January 9, 2024 / 0 Comments

  Members Pool Bar in Riviera Maya We continue working to give you the best attention and services in all our exclusive spaces. Therefore we inform you that the Members Pool Bar will be temporarily closed for maintenance, including work on the bridge until Saturday, January 20. We apologize for the inconvenience caused. However, the...

BD Experience: New Shared Transportation

December 14, 2023 / 0 Comments

Dear PTC family, We would like to share some important updates regarding our transportation services with BD Experience, effective December 15, 2023, for our hotels in Riviera Maya, Costa Mujeres, and Punta Cana. BD Experience will transition from Shuttle operation to a shared transportation scheme. For guests staying less than 7 nights, pre-assigned units in...