Non-Refundable Promotion

January 23, 2023 / 0 Comments

What are Non-refundable promotions?

These promotions are an additional benefit to the existing available ones to our Members, who can also take advantage of an additional discount when booking and pre-paying their reservations.

So, I have to pre-pay for all my bookings?

Our members will have both alternatives to complete their bookings, by choosing any of the payment options for their Palladium Nights booking, being the Pay on Arrival option (with their regular promotion), as well as the Non-Refundable offer option by pre-paying their booking (with an additional discount).

Do all members have access to these promotions?

The booking promotions offered for our Palladium Travel Club Family vary throughout the year, so when the Non-Refundable offers are available, we will indicated it on our website

How can I make use of this promotion?

To make sure you can use this promotion on Palladium Nights, make sure you have the following points covered:

  • Be up to date with your monthly membership payments.
  • Ask your Call Center agent to use this promotion.

What happens is I decide to cancel my confirmed reservation with a Non-Refundable promotion?

When making use of these non-refundable promotions, you agree to their terms and conditions, which grant no right to refund in case of cancellation.

If you have any questions, our Reservations team will be happy to help you, so please do not hesitate to contact us at

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