What's New PTC

Call Center

We are pleased to announce that some of our agents are already operating in our Call Center in Riviera Maya. The rest of the team is still at home taking care of their reservations. We remind you of the contact details of our Call Center:

For reservations, please contact: reservations.en@palladiumtravelclub.com
From USA (Free): 1877 296 9330
From Canada (Free): 1877 287 0724
From Mexico (Free): 01 800 836 7256
From Europe and rest of the world: +52 984 873 4801
Customer service: info@palladiumtravelclub.com

Home Tours

If you are about to travel to any of our destinations, it is important to know the current home tours. Below you will find the information by destinations:

Riviera maya

• Day Pass to paradise
• Sunset in catamaran
• Snorkel Express
• Zipline Expres
• Tour to Playa del Carmen and shopping

Costa Mujeres

• Catamaran Isla Mujeres
• Río Secreto
• Zip Line & Mangrove

 

Vallarta

• Downtown Vallarta tour
• Visit to Sayulita

 

Jamaica

Due to contingencies and sanitary requirements in the country, we still do not have home tours.

 

Punta Cana

Tours will be announced on the hotel’s reopening day, November 19th.

 

Reopening Riviera Maya

Next October 2 is the reopening of TRS Yucatan Hotel and Grand Palladium Riviera Maya Resort & Spa. We are waiting for you very soon at your home away from home.

Activities available from October 2:

TRS:

• WE WILL ONLY HAVE ACTIVITIES IN THE INFINITY POOL 9:00 AM TO 5:00 PM
• WHITE SAND ACTIVITY CENTER WILL REMAIN CLOSED FOR THE MOMENT
• SPORTS CENTER: it will have a schedule from 9:00 AM to 6:00 PM and the activities of “archery” and “rifle shooting” will NOT be carried out, however we will have tennis, paddle tennis, basketball courts enabled for our guests , soccer, badminton, shuffleboard and mini golf.
• PISCINA COLONIAL ACTIVITIES CENTER: 9:00 AM to 5:00 PM
• MINICLUB: 9:00 AM TO 5:00 PM (ONLY children from 4 to 12 years old)
• SPORTS CENTER: 9:00 AM to 6:00 PM

At the moment we will have the following areas closed:

• WHITE SAND POOL ACTIVITIES CENTER
• BABY CLUB
• JUNIOR CLUB

Current Offers:

We know you need the beach, sun and cocktails! Take advantage of the attractive discounts in all our destinations: